Features
Everything Get Assist does, in plain words. The status next to each feature shows whether you can use it today.
Unified inbox
Messenger and Instagram conversations arrive in one shared inbox for your team.
Coming soonAI support automation
AI replies based on your knowledge base, using the AI provider and model your workspace chooses.
Coming soonHuman handover
A conversation can be passed from the AI to a person on your team.
Coming soonTeam management
Invite teammates, give them roles and decide who works on which conversations.
Coming soonKnowledge base
Add the answers, policies and product details the AI should rely on.
Coming soonReports and insights
See how conversations were handled across your team.
Coming soonMulti-project workspaces
Keep separate brands or clients in separate projects under one account.
Coming soonChannel connections
Connect a Facebook Page or an Instagram professional account to Get Assist.
Coming soon
Available You can use it now.
Beta Usable, still being refined.
Coming soon Not available yet.